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Title A framework for cloud computing adoption in South African public sector : a case of Department of Social Development.
AuthorMaluleka, Simon Motlatsi.
SubjectSouth Africa. Department of Social Development -- Computer networks.
SubjectCloud computing -- South Africa.
SubjectPublic administration -- Computer networks -- South Africa.
SubjectInternet in public administration -- South Africa.
AbstractM. Tech. Business Information Systems
Abstract The adoption of Information and Communication Technology (ICT) solutions offer several potentials for most organisations (private and public) such as enabling effectiveness, efficiency, competitive advantage among others. As a result, we have seen several IT solutions implemented not only by private sectors but also by the backbone of public entities in the drive for efficiencies in service delivery such as the South African (SA) government. The SA government adopted Open Source Software (OSS) with the aim to reduce IT services cost, less dependencies on imported technology, skills, and flexibility. The SA government was less successful in achieving this aim due to OSS implementation challenges. These challenges among other things include support, funding, training, awareness, and human factors. In the midst of the OSS challenges, a potential alternative to address the same objectives aimed by OSS is Cloud Computing adoption. Cloud Computing is the latest phenomena that promises better potentials especially IT cost reduction, effectiveness and efficiency of IT services. The purpose of this study is to explore the feasibility of Cloud Computing adoption in SA government as a cost effective approach for IT services.