View Record

TitleThe relationship between organisational commitment, career adaptability and retention factors within the retail sector in the Western Cape
AuthorJabaar, Rugshana
SubjectCareer adaptability
SubjectOrganisational commitment
SubjectRetention factors
SubjectRetention practices
SubjectSocio-demographic variables
Subject658.314096873
SubjectEmployee motivation -- South Africa -- Western Cape
SubjectOrganizational commitment -- South Africa -- Western Cape
SubjectCareer development -- South Africa -- Western Cape
SubjectQuality of work life -- South Africa -- Western Cape
SubjectAdaptability (Psychology) -- South Africa -- Western Cape
SubjectAdjustment (Psychology) -- South Africa -- Western Cape
SubjectWork -- South Africa -- Western Cape -- Psychological aspects
SubjectJob satisfaction -- South Africa -- Western Cape
SubjectCommitment (Psychology) -- South Africa -- Western Cape
SubjectEmployee retention -- South Africa -- Western Cape
SubjectLabor turnover -- South Africa -- Western Cape
SubjectRetail trade -- South Africa -- Western Cape -- Management
SubjectRetail trade -- South Africa -- Western Cape -- Employees
SubjectRetail trade -- South Africa -- Western Cape
Date2017-10-12T10:16:01Z
Date2017-10-12T10:16:01Z
Date2017-06
TypeDissertation
Format1 online resource (xiv, 283 pages) : color illustrations
AbstractThe objectives of the research were to examine the relationship between organizational commitment, career adaptability and retention factors within the retail sector in the Western Cape and to determine whether the demographical variables (age, gender, race, marital status, tenure and job level) influence an employees’ decision to stay with or to leave the organisation. A cross-sectional quantitative, correlational research approach was followed wherein a nonprobability convenience sampling (N=224) of permanent customer service employees of a reputable retail store in the Western Cape was used. The data were collected by means of Organisational Commitment Questionnaire (OCQ by Meyer & Allen, 1997), Career Adapt-Abilities Scale (CAAS by Savickas & Porfeli, 2012) and Retention Factor Measurement Scale (RFMS by Döckel, 2003). Correlational analysis revealded that statistical significant and positive relationships exist between organisational commitment, career adaptability and retention factors. A stepwise regression analysis indicated that organisational commitment and career adaptability significantly and positively predict retention factors. Tests for mean differences revealed that some differences do exists in organisational commitment, career adaptability and retention factors in terms of demographical variables (age, gender, race, marital status, tenure and job level). Recommendations are suggested for use by human resource managers and practitioners in terms of retention strategies and practices, specifically within the retail sector
AbstractHuman Resource Management
AbstractM.Com. (Human Resource Management)
IdentifierJabaar, Rugshana (2017) The relationship between organisational commitment, career adaptability and retention factors within the retail sector in the Western Cape, University of South Africa, Pretoria,
Identifierhttp://hdl.handle.net/10500/23230