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TitleAn investigation into the application of customer relationship management (CRM) by the water and sewerage authority (WASA) in Maseru Lesotho
AuthorBereng, Nthabiseng
SubjectCentral University of Technology, Free State - Dissertations
SubjectConsumer satisfaction
SubjectCustomer relations|xManagement - Lesotho
SubjectDissertations, academic - South Africa - Bloemfontein
Date2014-03-04T19:51:17Z
Date2014-03-04T19:51:17Z
Date2010-11
TypeThesis
Format2673594 bytes
Formatapplication/pdf
AbstractThesis (M. Tech. Marketing) -- Central University of Technology, Free State, 2010
PublisherBloemfontein : Central University of Technology, Free State
Identifierhttp://hdl.handle.net/11462/9